Customer Success Story
HHSA had no centralized contract tracking system and relied on a combination of manual processes and spreadsheets to monitor agreements.
HHSA now manages more than 4,700 agreements. Users access data on demand and easily identify and correct record inconsistencies.
How CobbleStone helps San Diego County HHSA
make people's lives healthier, safer and self sufficient.
HHSA manages a vast number of agreements that support critical community programs and services. Prior to implementing CobbleStone Contract Insight®, HHSA had no centralized contract tracking system and relied on a combination of manual processes and spreadsheets to monitor agreements.
As the HHSA's contract portfolio grew, there was a need for a reliable and accessible web-based solution to track and monitor a wide variety of contractual agreements and other essential documents.
Challenges
HHSA required a system capable of managing a large volume of records while maintaining performance and delivering robust reporting capabilities to support oversight, compliance, and informed decision-making.
More recently, staffing constraints have increased the importance of automation, streamlined reporting, and efficient access to contract data. HHSA has also identified opportunities to improve the management of provider location information and emergency critical service tracking, helping ensure continuity of essential community services during emergencies or disasters.
Solution
CobbleStone Software implemented CobbleStone Contract Insight® Enterprise Edition, providing HHSA with a centralized, web-based contract management repository capable of supporting thousands of agreements across HHSA.
Today, the County primarily utilizes CobbleStone Contract Insight® to track, monitor, and manage contract-related information while maintaining visibility into key compliance requirements.
The flexibility of the platform has allowed HHSA to maintain a comprehensive contract database while leveraging customizable reports, dashboards, and filtering capabilities to quickly access contract information when needed.
Results
CobbleStone Contract Insight® has provided HHSA with a powerful and reliable system for managing more than 4,700 agreement records in a centralized environment.
One of the most significant benefits has been HHSA's ability to generate real-time reports and dashboards. Rather than waiting for scheduled monthly reporting, users can now access the information they need on demand. This self-service reporting capability has saved valuable time for both end users and administrative staff while improving data visibility across the organization.
The reporting tools have also helped users identify and correct record inconsistencies, contributing to improved data quality and contract oversight.
HHSA continues to explore opportunities to further expand its use of CobbleStone Contract Insight®, including potential deeper automation of MOU and MOA agreement processes as resources become available.
“Being able to reach out to CobbleStone and receive a response so quickly has made me more confident in managing configurations and even bringing forward new ideas and suggestions of my own.”
Leticia Arellanes | Agency Contract Support, County of San Diego Health & Human Services Agency
Looking Ahead
In the near future, HHSA & CobbleStone plan to further automate key processes involved with MOU and MOA agreements.
Furthermore, CobbleStone is excited to continue working alongside the wonderful people at the County of San Diego
providing them with every service and assistance they will need.
See why organizations like this love CobbleStone
