Attaining more value from contracts is an important goal for leading public and private organizations across all industries. To support contract management ROI in 2020 and beyond, contract management professionals must start with a baseline of contract administration, procurement, and sourcing data through contract management benchmarking.
When examining successful organizations, you’ll likely find that they have mastered vendor management. What does vendor management mastery look like? Effective vendor management drives value from contracts, nurtures long-term relationships, and is repeatable for organizations managing as many as thousands of different vendors. The strategy behind sound vendor management is to evaluate vendor performance over time, in core areas, including vendor reliability, vendor quality, vendor cost structures, and more granular areas based on your industry. This article addresses the critical need for better vendor management by outlining vendor performance management best practices.
Contract managers are under increased pressure to deliver value with reduced contract-related risks, reduced costs, and improved performance. Contract managers who regularly measure the success of their contracts against contract management KPIs can proactively readjust their contract management strategy to ensure goal alignment drives critical and positive organizational impact.