Electronic Signature Apps: What To Look for When Choosing a Solution

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    CobbleStone Software showcases what to look for when choosing electronic signature apps.

    In the bustling business world, the arrival of electronic signatures has signaled a new era in conducting contracts and business relationships. Like a colossal, advanced ocean liner amid simple wooden galleons, the transition from traditional, paper-based processes to digitally powered signing and approvals has not just been about keeping up with the times; it’s been about setting an accelerated pace.

    Electronic signature technology has transformed businesses across various sectors - establishing that pen and paper are no longer the zeitgeist of managing contracts and agreements. E-signatures can cut send-to-sign time by up to twenty percent!

    It's crucial, therefore, to understand the landscape when selecting the right electronic signature platform. Consider this your nautical chart as we explore the features to look for when embarking on your digital voyage with electronic signature apps.


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    1. Security and Compliance: The Hull of Your Digital Ship

    If your electronic signature app is the ship, then security and compliance form its hull – the first and foremost line of defense against potential data breaches. As you sail the high seas of the digital world, you're carrying precious cargo: sensitive information and important documents. The last thing you want is for this data to fall into the wrong hands.

    Security measures should include encryption during data transmission and storage – helping ensure that your information is only readable by the intended recipient. A secure app should also provide strong user authentication methods - only allowing access to verified individuals.

    Just as ships are subject to maritime laws, eSignature apps must comply with data security regulations. Key among these are the ESIGN Act in the U.S., eIDAS in Europe, and PIPEDA in Canada. Additionally, specific industries may have further requirements. Always verify the app's compliance with any pertinent regulations in your field.

    2. Ease of Use: Smooth Sailing in the User Interface

    Navigating through an electronic signature app should be as effortless as cruising through calm seas. Your crew (team) and passengers (clients) should be able to electronically sign documents quickly and intuitively without the need for extensive training or technical knowledge.

    Look for an app with a well-designed, user-friendly interface. Features like drag-and-drop signature placement, template creation, and step-by-step guidance through the signing process can save valuable time and reduce errors.

    3. Integration Capabilities: The Navigation System of Your Workflow

    Seamless integration into your existing workflow is as critical as a ship's navigation system. Compatibility with other tools you're currently using – such as customer relationship management (CRM) platforms, project management software, digital signatures, or document storage systems - can significantly enhance efficiency and productivity from when you send documents for signing to when signatures are finalized.

    Whether it's Google Drive, Salesforce, or Microsoft Office 365, the e-signature app you choose should offer support for integration with your existing software ecosystem. This capability ensures that your new tool will fit neatly into your workflow without disrupting established processes.

    4. Mobile Access: The Compass for Today’s Business Landscape

    In the dynamic landscape of modern business, being able to operate on the move is as essential as a ship's compass. With the increase in remote work and business conducted on-the-go, mobile apps for your electronic signature are a must-have feature.

    Mobile device apps or those with dedicated mobile versions allow documents to be signed anytime, anywhere. This feature enhances convenience for all parties involved, accelerates the signing process, and helps keep business moving even when you're away from the office.



    5. Scalability: Your Vessel for Growth

    As your business grows and evolves, your electronic signature app should be able to adapt and grow with you, much like a ship upgrading its facilities for more passengers. Whether you're adding more users, managing a larger volume of documents, or expanding to new geographical areas, the app you choose should be scalable to accommodate your changing needs.

    6. Customer Support: The Lifesavers of Your Digital Journey

    No matter how experienced a sailor you are, unexpected issues can arise at sea. The same is true when using new software. In such moments, reliable customer support is like a team of skilled coastguards - your lifeline to smooth sailing.

    Look for providers with a reputation for excellent customer service. This could include live chat, email, phone support, or a combination of these. Also, a resource-rich environment - such as online guides, FAQs, webinars, or community forums - can provide valuable self-help support. These resources can enable you to resolve minor issues on your own and better understand the app's features, resulting in more confident and efficient use of the software.

    7. Flexible Pricing: Your Treasure Map to Cost-Effectiveness

    Just as every ship's voyage is funded, your e-signature solution comes with a price tag. The key here is to find a balance between the features offered and the pricing model. Some apps provide different standard plans, each encompassing distinct features. You'll need to evaluate your business needs and compare them against what's included in each paid plan.

    HOT TIP: Avoid free plans for contract signatures. There is a high price to pay for low-cost contract management. Free plans fail to offer advanced features – likely stalling your approval processes and costing you exorbitant revenue in the long run.

    Remember, the most expensive option is not necessarily the best one for your needs. Start by identifying your essential requirements and then look for a plan that accommodates those without excessive costs for unneeded extras.


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    8. Customization Options: Your Flag on the Digital Seas

    Every ship proudly flies its flag, a symbol of its identity. Similarly, your business should be able to personalize the electronic signature app to align with its brand identity. Look for apps that allow you to customize the eSignature interface with your company logo and colors. This not only instills trust in your signers but also enhances their signing experience.

    9. Document Management: The Captain's Log of Your Contractual Agreements

    In the realm of business transactions, keeping track of contracts is as vital as maintaining a ship's log during a voyage. The electronic signature app you choose should not only facilitate the signing process but also help manage the documents post-signature. Features include unlimited (or virtually unlimited) automated reminders for incomplete signatures, notifications when a document is signed, comprehensive audit trails, and the ability to store and easily retrieve completed documents.

    Conclusion: Setting Sail with the Right Electronic Signature App

    Embarking on your journey with electronic signature technology is a significant step toward digital transformation. Much like setting sail on a grand voyage, the journey becomes smoother and more rewarding when you're well-prepared.

    Security and compliance form the robust hull of your e-signature ship, while ease of use ensures calm waters for your users. Seamless integration into existing systems keeps your journey on course, while mobile access acts as your digital compass. Scalability accommodates your growing crew and expanding trade routes, and customer support is your lifeline in challenging times. Flexible pricing guides you to the treasure of cost-effectiveness, customization options let you fly your company flag with pride, and effective document management keeps a meticulous captain's log.

    As you set sail in the digital seas with your new electronic signature app, remember this voyage is about exploring new efficiencies and productivity horizons. So, hoist the sails, take the helm, and navigate the exciting waters of digital transactions. Bon Voyage!

    Easier Electronic Signatures With CobbleStone®

    Contract managers can fully reap the benefits of eSignatures with CobbleStone Software's IntelliSign® electronic signatures with digital signature attestation. Teams can:

    • Save money: No more paper, printers, ink, travel, or mailing costs needs to be required to get documents signed.
    • Save time: Significantly less time can be spent focusing on administrative costs involved with sending, tracking, storing, and following up on documents that are out for signature.
    • Provide enhanced security: Confidentiality breaches and processing errors can be reduced because electronic signatures provide audit trails and are legally binding and secure.
    • Improve business relationships and visibility: The signing process can be streamlined and accessible in or out of the office. Crucial deadlines can be met.

    CobbleStone Software offers a complimentary demo.


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    *Legal Disclaimer: This article is not legal advice.  The content of this article is for general informational and educational purposes only.  The information on this website may not present the most up-to-date legal information.  Readers should contact their attorney for legal advice regarding any particular legal matter.

    Published: 05/25/23
    Sean Heck

    Written by Sean Heck

    Sean Heck is Content Marketing Manager at CobbleStone Software

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